The tariff provided is based on availability and prevailing terms and conditions, which, are subject to change without prior notice
With a couple, 1 child (upto 5 years old) free (No Extra Bedding)
Veg. Meal includes Welcome Drink on arrival, Lunch on day of Check in, Hi Tea, Dinner & Breakfast on the day of Check out.
Extra Lunch/Dinner/Hi Tea charges at prevailing rates
Check in @ 01.00 pm & Check-out @ 10.00 am
100% Advance against booking
We honor all major Credit Cards.
The tariff at Cloud 9 depends on the season
We provide Pick up & Drop from Lonavala to Cloud 9 at Extra Charge
Special tariff shall be applicable for long weekends, festival, new year, Diwali/X’mas week
Travel agents are not permitted for online reservation system
Rate is Subject To Change Without Prior Notice.

For booking on phone or email (without advance payment) room shall be kept open up to 12 PM & after this time booking stands cancelled
The Management shall not be held responsible for any theft or damage to the vehicle of the guests
In the monsoons, we do not provide room service except morning tea/ coffee. We serve buffet service for all meals in our restaurant.
Climate is very cool and misty here. Please carry loose comfortable clothing, preferably Track Pants, T –shirts, Light Woolens, Umbrellas.
The resort is in close proximity of Amby Valley (8 kms from the resort) & doctors services are available at Amby Valley for 24 hours.

All bookings are confirmed against 100% full payment.
Payment can be deposited in any branch of H.D.F.C Bank or ICICI Bank under advice to us.
Booking will be confirmed by e-mail or receipt can be collected from our Malad office.

30 days in advance - 10% cancellation charges
15 days in advance - 50% cancellation charges
5 days in advance - one day retention charge
3 Days in advance, 100% retention charges
No Show & Last minute cancellations - 100% Retention charges
However there shall be a minimum of 10% cancellation charges as administrative cost of the advance amount